DELIVERY DRIVER FAILS VIDEOS DRIVER
“We have received this complaint and will be in touch with the customer to apologise, and will be speaking to the driver to remind them of our delivery procedures.”Įarlier this month, Australia Post took to its Facebook page in response to hundreds of complaints of delivery delays during the coronavirus pandemic.
DELIVERY DRIVER FAILS VIDEOS DRIVERS
“While this is unacceptable and we apologise to the customer, our drivers have been working hard to help deliver essential supplies and packages during the COVID-19 emergency,” the spokeswoman said.
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The man said he had contacted Australia Post to report this incident but had not yet heard back.Īn Australia Post spokeswoman told the organisation was looking into the situation. I know we’re supposed to be social distancing at the moment and people don’t like to come too close, but that was taking things too far.” “They need to treat people’s packages they way they should be treated – there could have been anything in that box.
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“Australia Post needs to do something as it seems to be widespread, and it’s definitely not what you expect as a customer. “The package only contained a large bag so it wasn’t damaged, but usually I get a lot of electronics delivered so it’s lucky there was nothing breakable this time.”Īustralia Post has been hit by a string of complaints recently. “My dog went crazy so I knew someone was there, and when I opened the door the package was miles from the door – I thought someone had tried to steal something,” he said. He said it had been “pretty upsetting” to review the security footage and see how his belongings had been treated. The driver also did not attempt to knock at the front door or call out to attract attention, even though the man’s car was clearly visible in the drive way at the time, indicating he was at home. RELATED: Clueless Aussies’ $100m ‘windfall’īut when he looked over security footage for more information, he instead discovered it had been an Australia Post contractor who flung the parcel “from about 10m from the front door”, leaving it “about 2m short” of his doorstep. RELATED: PM’s new JobMaker plan to save economy When he went outside to investigate, he found a parcel he had been expecting “miles from the door”, and he assumed his dog had disturbed somebody trying to steal it. The man, who spoke to on condition of anonymity, was at home last Thursday afternoon when his dog started barking.
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A NSW man has shared video footage of an Australia Post contractor’s “disgraceful” treatment of his parcel, calling on the organisation to discipline its workforce.